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| Recover a desktop Explorer interface |
| When you log on to a Windows 2000 system, the Explorer interface gives you the Start menu, |
| Taskbar, desktop, and other familiar elements. However, it might happen that you log on and see a |
| blank desktop. If launching another instance of Explorer.exe via the Task Manager doesn't do the |
| trick, you'll need to use an alternate method to recover the missing interface. |
| Blank desktops can have at least two causes: There's an older copy of Shdocvw.dll in the computer's |
| %systemroot% folder, or the %systemroot% permissions have been modified to remove Read |
| permission from the Everyone group. |
| If an application placed an older copy of Shdocvw.dll in the computer's %systemroot% folder, the |
| system finds the old version in the %systemroot% folder before it can locate the correct version, |
| which should be located in the %systemroot%\System32 folder. |
| The solution is to delete the file from the %systemroot% folder. Press [Ctrl][Alt][Delete] to open |
| the Task Manager, choose File | New Task, and enter Cmd.exe in the Create New Task dialog box. |
| When the command console opens, change to the %systemroot% folder and delete or rename the |
| Shdocvw.dll file. Then, reboot the computer. |
| If the %systemroot% permissions were modified to remove Read permission from the Everyone |
| group, you need to restore Read permission for the folder to the Everyone group. If you receive an |
| error that says the user profile couldn't be loaded, it's likely that Read permission was also |
| removed from the subfolder permissions. Change the permissions accordingly to overcome the |
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