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| Cure certificate authority access problems |
| Microsoft Certificate Services on a Windows 2000 or 2003 Server enables an organization to |
| generate its own certificates rather than purchase them from a commercial certificate authority |
| (CA). To request certificates from a Windows CA, just point to http://<server>/certsrv, where |
| <server> is the server's name or IP address. The resulting Web pages provide instructions and |
| options for requesting a certificate. |
| At one point during the request process, Internet Explorer downloads an ActiveX control from the |
| CA. But in some situations, the download fails and prevents the user from obtaining a certificate. |
| This can happen with Windows 9x clients running Internet Explorer 4.01 Service Pack 2 or earlier. |
| It can also happen on Windows 2000 and later systems running the latest version of Internet |
| If you run across the problem with Windows 2000 Professional clients running Internet Explorer 6, |
| the problem is likely not at the client. Instead, update the Windows 2000 computer running |
| Download the server patch, stop Certificate Services on the server, install the update, and restart |
| the server. Try connecting from a client to test the client's ability to successfully complete a |
| http://support.microsoft.com/default.aspx?scid=kb;EN-US;323172 |
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