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Customize or disable Windows Help

Windows' built-in Help content can lead users through specific problems, but sometimes it can also

lead to additional confusion or provide information you would prefer users not have. In some cases,

you might even want to replace the Windows Help content with content you've developed. With

custom content, users can continue to use a system with which they're familiar but see targeted

Help information that's specific to your organization's network or applications.



When a user clicks Help, Windows 2000 opens the %systemroot%\Help\Windows.chm file. To make

Windows open custom Help content instead, rename the Windows.chm file to a backup (such as

Windows.old.chm), place your custom Help file in the %systemroot%\Help, and name it

Windows.chm. When the user clicks Help, your custom Help file will be displayed.



Manipulating Windows.chm in other ways can effectively prevent access to the default Windows

Help content if that's your goal. For example, simply rename Windows.chm to prevent users from

opening it from the Start menu. Users will then receive an error message when they click Start |

Help.



Or, replace Windows.chm with your own compiled Help file that contains a message that the

default Help content has been removed and redirect the user either to a Web-based system or other

content that you've made available locally or on the network.

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