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| When you run into a problem with Windows or an application, support technicians will |
| likely ask for complex details about your hardware configuration |
| When you run into a problem with Windows or an application, support technicians will likely ask |
| for complex details about your hardware configuration. You can get all the information they |
| request without ever opening your computer's case. |
| Right-click on My Computer and choose Properties, or launch the System applet from the Control |
| Panel. Depending on your Windows version, either click on the Device Manager tab or click on the |
| Device Manager button on the Hardware tab. You'll find an exhaustive list of your system's |
| hardware, organized by type. Double-click on a device for its detailed information and, on some |
| platforms, a Troubleshooter option |
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