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Control printers with group policy

You might think that something as relatively low tech as printing wouldn't consume much

administrative time. But printing will be a problem at some point in your IT career; fortunately,

there are steps you can take to avoid many potential problems.



One way to minimize printer management problems is to apply group policies to control the way

Windows 2000 handles printers and printing. The group policy branch \Computer

Configuration\Administrative Templates\Printers contains several policies that control printing.

You can open the Local Security Policy console from the Administrative Tools folder to set these

policies locally, or modify a group policy object with the Active Directory Users And Computers

console on a domain controller.



For example, if you don't want users to publish their printers in the Active Directory, disable the

Allow Printers To Be Published policy. This removes the List In Directory option from the Add

Printer Wizard and prevents users from publishing their printers. In cases where you do want

printers published (such as on servers), you can enable the Automatically Publish New Printers In

The Active Directory policy.



You might also want to give users access to some helpful information. You could have Windows

include a URL link in the Printers folder that points to your own internal technical support Web

site for printing. This internal site can provide information specific to the printers and printing

policies within your organization. Specify the URL by enabling and modifying the policy Custom

Support URL In The Printers Folder's Left Pane.



There are a handful of additional printing-related policies in the \Computer

Configuration\Administrative Templates\Printers group policy branch. To view an explanation of

each, double-click the policy to open its dialog box and then click the Explain tab.

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